Reviews

When people write a hotel review after a visit, what do people reading the forum look for?

Susan055

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I%26#39;m not sure what you are asking...how do people look for a review?

Les

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If you are asking %26#39;what do people want to see in a review?%26#39; I can only answer for myself, but here goes with information I would find useful...

Ease of check-in - was there someone there to help with bags.

Did you get the room you booked (or better)

Cleanliness of room/bathroom

Size of room (some are very tiny)

Comfort of the bed

Was it too hot, cold? Can you open the window?

Noise - from other rooms or street

Anything that made the stay %26#39;special%26#39; or %26#39;awful%26#39;

The general neighbourhood - near cafes/restaurants or?

Whether it was good value for money

I%26#39;m sure others would like to know more, but I%26#39;m fairly easily satisfied.

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Sorry Les, I really wish that I was so much more computer literate. Maybe this isn%26#39;t the site that I should have asked the question on. I read a lot of the hotel reviews, that talk about rm size, cleanliness, restaurants. attractions in the area, bedbugs etc. Almost the same stuff as on here, just a little more about the hotel rm, ambiance, type, help from staff, elevators,bathrooms etc. You know! So, I am asking wwhat a good review would consist of? Thanks for helping me out. I do appreciate everyones patience.

Susan055

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When I read a review, I don%26#39;t mind if it%26#39;s very similar to previous reviews of that hotel because that would only support the statements already made and make me feel that there%26#39;s no dispute about that information. I also always look for additional info. so that I can get an even clearer picture of the hotel. Of course there%26#39;s just so much you can write about a hotel so sometimes reviews end up being repetitive, but as I said before, I find that just as helpful.

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I look for several reviews to basically say the same thing. I look for is it what is advertised, are the rooms clean, the lobby inviting, or something like that, the staff cordial, the rate what I expected and was it ready when they said it would be. Also is it the room I was %26#39;promised%26#39; and the ammenities as described. I don%26#39;t care about street noise cause we always travel when the windows would be closed. I would like to know if the hallways are quiet, but that is rarely addressed. Same for adjacent room noise. That is generally only addressed if it is adverse.

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Besides looking for the things all the posters mention, I also look for %26quot;hotel management response%26quot;, if there is any. IMO, that%26#39;s another way to see if the owners/managers care. that doesn%26#39;t mean that the hotels that not post a reply don%26#39;t care, but for me it%26#39;s a plus for those who do.

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